Return policy

Welcome to Bibleshopd’s Return Guidelines

Thank you for shopping at http://bibleshopd.shop/, where we’re passionate about dressing you in fabulous women’s fashion—from elegant dresses to eye-catching swimsuits! We’re based at 2403 Del Curto Rd, Austin, TX 78704, United States, and we want your experience with us to be as delightful as slipping into your new favorite outfit. That’s why we offer a generous 90-day return policy, giving you plenty of time—90 days from the moment your package arrives—to decide if it’s a perfect fit for your wardrobe. Here’s everything you need to know about sending something back our way!

Eligibility for Returns: Keeping It Simple

We’re happy to take back your purchase, but there are a few ground rules to ensure fairness. To qualify for a return, your item—whether it’s a flowy maxi dress or a chic bikini—needs to arrive back to us in the same pristine condition we sent it in. That means it should be unworn, unused, still sporting its original tags, and tucked neatly into its initial packaging. Think of it like this: if it’s ready to dazzle someone else, it’s ready for a return! You’ll also need to hang onto your receipt or some proof of purchase—like your order confirmation—so we can verify it’s one of ours.

How to Kick Off a Return

Ready to send something back? It’s easy! Just reach out to us at [email protected] to get the ball rolling. Drop us a quick email with your order details, and our team will review your request. If it’s a thumbs-up, we’ll zip you a return shipping label along with step-by-step instructions on where to send your package and how to pack it up. Heads-up: we can only process returns that start with this official request—items that show up unannounced at 2403 Del Curto Rd, Austin, TX 78704, without prior approval won’t make the cut. Got questions mid-process? We’re just an email away at [email protected] or a call to +1 (737) 315-4424—we’re here to help!

Checking for Damage or Mix-Ups

When your order lands, give it a quick once-over. If that swimsuit has a snag, the dress isn’t what you ordered, or anything arrives less-than-perfect, let us know right away! Contact us at [email protected] as soon as you spot the issue, and we’ll dive in to sort it out—whether that’s a replacement, a refund, or another fix to make you smile. We’re all about getting it right for you, so don’t wait to flag any hiccups.

Items We Can’t Take Back

Some pieces are special snowflakes and off the return list. Anything marked FINAL SALE, CLEARANCE, or PROMOTIONAL is yours to keep once it’s sold—no exceptions. These are often one-of-a-kind deals or limited-run styles, so we make that clear upfront. To process any return, we’ll need that proof of purchase handy—think of it as your ticket back to us.

There are also cases where we might only offer a partial refund:

  • If the item shows wear—like lipstick stains on a dress or sand in a swimsuit—it’s not fully refundable.
  • If it’s damaged or missing bits (like a belt or tag) due to something on your end, we’ll adjust accordingly.
  • Returns arriving more than 90 days after delivery? We’ll have to pass on those, as our window closes at 90 days with a little grace period.

We’ll always let you know where things stand once we’ve checked your return.

Refunds: Getting Your Money Back

Once your return reaches us, we’ll take a look and shoot you a message—via email—to confirm we’ve got it and whether it’s refund-ready. If it passes muster, your refund will zip back to your original payment method automatically—no fuss, no muss! We aim to keep this smooth and speedy, so you’re not left waiting.

Our 90-Day Refund Promise means you can send back undamaged items for a full refund within 90 days of delivery to your shipping address. Once your package hits our warehouse at 2403 Del Curto Rd, Austin, TX 78704, we’ll inspect it and kick off the refund within 3 business days.

Refund Steps: Here’s the Play-by-Play

  1. Reach Out: Email us at [email protected] to start your refund request—tell us what’s coming back and why.
  2. Quick Response: Our support crew will get back to you within one business day with the go-ahead and details like our return address.
  3. Send It Back: Pop your items in the mail—make sure all accessories (like sashes or extra buttons) and original packaging are included.
  4. We Handle the Rest: Once it’s here, we’ll check it over and process your refund within 3 business days.

A Few Notes:

  • Everything needs to come back—accessories and packaging included—to keep it eligible.
  • For non-quality issues (e.g., “I didn’t love the color”), you’ll cover the shipping cost back to us.
  • If the item’s been worn, altered, or doesn’t meet our standards, we might have to say no to the refund.
  • That 90-day clock starts when your order lands—miss it, and we can’t process returns for expired claims or non-quality quirks.

Questions? We’ve Got You Covered

Not sure about a return? Wondering if that dress qualifies? We’re here to chat! Contact us anytime:

  • Email: [email protected] – Drop us a line, and we’ll reply within 1-2 business days with answers tailored to you.
  • Phone: +1 (737) 315-4424 – Call Monday-Friday, 9 AM-5 PM PST, for a friendly voice to guide you.
  • Address: 2403 Del Curto Rd, Austin, TX 78704, United States – Where your returns land and our team makes it all happen.

At Bibleshopd, we want you to love every dress, swimsuit, and piece you pick. If it’s not quite right, we’ll make the return process as smooth as your favorite slip dress—shop with confidence!